When something looks wrong

You've handed over the work, not the oversight. If a number looks odd, say so, and you'll see what gets changed.

How to flag it

Write what you saw, in your own words. “The receipt from Rema is booked as an outlay, but I paid with the company card” is enough. You don't need to know which account it should have been on, and there's no wrong answer here.

TAKI finds the entry and shows you the correction. Your accounts only change once you approve, and afterwards you can see what was changed and when.

If you're unsure about a number in a report

TAKI can make mistakes, like all AI. Ask your accountant, and the number gets checked against your accounts. That's why you have one, and you're not bothering anyone.

If the number has already been filed

If it has gone to the Norwegian Tax Administration, in a VAT return for example, TAKI can't correct it on its own. Contact your accountant by tapping Accountant in the menu on the left and creating a new request.

If the mistake is ours

Then we fix it, and you'll hear what happened, what we did and when you'll hear from us next. Write to hei@takiregnskap.no.